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Why Work With Us?

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Here's what our satisfied customers are saying about us:

Kim is a real gem. She is so knowledgeable about the local market, communities, and historic houses. Our communication was efficient and every detail was addressed. I appreciate how much she, and her business, give back to the community both in time and money. Best real estate experience I've had and I would certainly look to Kim or one of her staff if I had a future need.

Kim Swan is the most professional, helpful and fun person to work with!! Great Experience!!

My experience working with my agents, Jennifer Mitchell and Hannah Phippen, was great! Other than one in-person tour of the house when I was visiting Bar Harbor, all my dealings were remote (I live in Texas). Jennifer and Hannah were extremely responsive and communicative. The offer process turned out to be somewhat convoluted with multiple turned down offers - and when I initially lost out on the bid. They suggested putting in a back-up bid which locked me into the top of the list if the winning offer fell thru. I didn't have much hope of that - but it is what ended up happening and allowing me to get the house! And they were super helpful with the inspection and closing process - making doing the whole thing remotely possible (and easy!)

“Working with Erin was an absolute pleasure. I was a first-time homebuyer, and her knowledge and professionalism gave me confidence in the entire process. She is extremely well-connected in the area and helped me to find everyone I needed, from an excellent mortgage broker to a meticulous home inspector, and even referred me to the contractors who helped with a few upgrades. Her professionalism comes with a warm attitude and very responsive communication which meant I never had a question unanswered, even during multiple rounds of negotiations. I’m delighted with my new home and incredibly grateful for how easy and affordable the buying process was with Erin’s help.”

Erin found a property that was perfect for us – one that not only had all the “essential” features, but also many of the “nice to have” additions, and even some happy surprises that we had not considered. House-hunting from out of state was not easy... but Erin selected properties for us that made the most of our limited time for on-site visits. We especially appreciated how responsive she was to emails and phone calls. We credit the success of our house-hunting adventure to Erin's personal attention and professionalism.

"Erica Brooks is amazing! Thank you so much for making me feel like I was your only client and for putting my house under contract in just 1 weeks time! Unbelievable! I highly recommend Erica and The Swan Agency!"

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